SKAVEN CAMPING
Phone: +45 97374069
CVR: 44444003
Payment
Skaven Camping accepts online payments with Dankort, Visa/Dankort, Visa, Mastercard, MobilePay Online, Visa Electron.
Payment will only be charged to your account when the physical goods are dispatched or the virtual product is created, unless otherwise agreed or stated in your order.
All amounts on the website are including VAT.
The website uses the following currencies for pricing:
Skaven Camping uses a secure payment server that encrypts all information with SSL protocol, which means your data is safe and cannot be read by unauthorized parties.
Skaven Camping’s own website also uses encryption with SSL protocol.
Delivery
The delivery time for your order is by agreement.
Right of Withdrawal
There is no right of withdrawal on goods purchased in our webshop, as the goods are of such nature that, according to Danish law, no right of return can or should be granted.
Read more on the Consumer Ombudsman’s website.
Condition of the Goods upon Return
You are responsible for any depreciation in the value of the goods caused by handling them in a way other than what is necessary to ascertain the nature, characteristics, and function of the goods. This means you may only test the goods in the same way as if you were shopping in a physical store.
If the goods have been used beyond what is described above, they will be considered used and of reduced value. This means that upon cancellation of the purchase, you will receive a partial refund or no refund at all. It is up to NYBØL BAGERI ApS to assess the condition of the goods.
Right to Complain
A 2-year right to complain is provided for products according to the Danish Sale of Goods Act. The right to complain applies to all defects in software, materials, and manufacturing.
Complaints regarding defects and deficiencies must be reported to Skaven Camping within a reasonable time after receiving the goods. A maximum of two months is considered a reasonable time, unless otherwise agreed.
We will reimburse reasonable shipping costs.
The complaint is void if the product has been misused or improperly handled.
Skaven Camping covers return shipping costs to a reasonable extent.
For returns, please contact the company:
Skaven Camping
Phone: +45 97374069
Complaints will not be accepted if sent with cash on delivery.
Customer & Privacy Policy
We do not resell personal information and do not share your personal information with others; it is only registered in our customer database. You can delete your information at any time.
In order for you to enter into an agreement with Skaven Camping, we require the following information:
Name
Address
Phone number
Email address
We register your personal information for the purpose of delivering the goods to you.
The personal information is registered with Skaven Camping and stored for up to five years, after which the information is deleted.
When personal information is collected via our website, we ensure that this is always done with your explicit consent, so that you are informed of exactly what information is collected and why.
The director and employees of Skaven Camping have access to the information registered about you.
The data controller at Skaven Camping is:
We do not store or transmit customer information in an encrypted form.
As a registered customer with Skaven Camping, you always have the right to object to the registration. You also have the right to access the information registered about you. These rights are provided under the Personal Data Protection Act, and any inquiries regarding this should be directed to us.
Cookies
Cookies are used on the website with the purpose of optimizing the website and its functionality, making your visit as easy as possible.
You can delete cookies from your computer at any time by following the instructions on our Webshop Cookies and Privacy Policy.
Log Statistics
We use log statistics, which means that a statistical system collects information that provides a statistical picture of how many visitors we have, where they come from, and where on the website they exit, etc.
The log statistics are only used to optimize Skaven Camping’s website.
Consumer Protection
Read more about your protection as a consumer when purchasing through a PensoPay payment solution:
https://pensopay.com/mere/forbrugerbeskyttelse/
Complaint Options
Complaints about products can be sent to:
The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk
For EU citizens outside the EU, complaints should be sent via the EU Commission’s online complaints platform.
ec.europa.eu
When submitting a complaint, please provide our email address: and the website where you purchased the product.